FREE UAE-NATIONWIDE DELIVERY ON ORDERS OVER AED 399 *(Subjected to a few non serving areas)
What is the cost of shipping?
For all orders above AED 400, shipping is complimentary.
Do you ship internationally as well?
Yes! We do! Shipping charges are based on weight and location. The charges may vary accordingly.
How long will it take for the order to reach me?
After an order has been finalized and paid for, crafting time on generic orders is 5 working days (For custom orders it could take upto a week). However you can choose the exact delivery date during checkout on the cart page, and we will make sure you get your parcel on that day. For urgent orders please get in touch on whatsApp.
Cardstock and Colourmill: Your Colourmill & Card Stock orders will be shipped the very next day the order is placed.
Returns, Refunds, Cancellations and Exchanges
What is the return policy on Made by Confetti?
We ask that you choose your items carefully as we do not offer refunds for change of mind. We do not have a refund or an exchange policy as all our work is made to order. Incase of any issue with your order or that its incorrect, please send us an email within 24hrs of receiving it.
Colourmill: Refunds can be issued for damaged or incorrect colors shipped out when claimed only within 24 hours of delivery. This will be based on valid photographic proof. Please note since this is an edible item, we are also not able to exchange colors once its been shipped out.
Your policy on order cancellations?
For custom orders:
- If the design is initiated a fee of 25% on the order is deducted.
- If the design is completed then a fee of 75% on the order will be deducted.
- For any regular orders placed on the website, there are no refunds issued.